Connected Health Consumer Report

Sponsored by
Salesforce

Discover what was revealed in our survey of 12,000 global health consumers. Learn how consumer behaviors have evolved since 2019, how trust varies by demographic and healthcare sector, and what you can do to make your health organization among the most trusted in the world.

  • Topics the survey sought to discover:
  • The evolution of consumer behaviors since 2019
  • Variations in consumer trust by generation and by the healthcare and life sciences sector
  • What trusted health organizations do differently

Read the insights from the 2022 survey!

Patient Engagement: The Key to Reducing No-Shows

Sponsored by
Phreesia

Every healthcare organization struggles with patient no-shows. As many as 30% of patients may not show up for their appointments, creating operational and financial challenges that can ripple across an entire organization. In the U.S. alone, no-shows cost the healthcare industry billions of dollars every year between lost revenue and patient attrition. 

For all these reasons and more, it is critical that healthcare organizations tackle no-shows head-on. This white paper outlines how positive, consistent patient engagement can minimize no-shows and offers concrete steps that healthcare organizations can take to ensure patients feel prepared and informed about their upcoming visit.  

Read this white paper to learn about: 

  • The most common reasons that patients fail to keep their appointments, and how to address them 
  • Messaging and outreach strategies for reducing no-shows  
  • How to engage patients in their care without creating more work for staff 

What is Conversational AI for Healthcare?

Sponsored by
Nuance

The concept of computers understanding human speech is not new. In fact, we see it utilized in everyday life with at-home technologies and cell phones. However, when it comes to healthcare, the need for that interaction to be as accurate as possible is paramount with what information is being relayed. 

In this report, case studies from four leading healthcare organizations asses how they were able to rely on advanced speech recognition with voice-enabled workflow capabilities to improve the patient-clinician experience.

Download today to learn more!

8 Key Healthcare Training Issues That Lead to Better Outcomes

Sponsored by
Amplifire

We live in a new era of learning and training. This paper addresses the key questions that every hospital and healthcare system should be asking about the knowledge that powers their workforce.

Learn 8 key training issues, including:

  • How much measurable ROI is training delivering?
  • How can we prove that learning sticks?
  • Can training demonstrably impact patient care?
  • Could training eliminate clinical errors before they occur?

The Ultimate Guide to Reducing Patient No-Shows

Sponsored by
Relatient

Best Practices for Hospitals, Health Systems, and Medical Groups to Drive Efficiency, ROI, and Patient Satisfaction

Patient no-shows impact hospitals, health systems, and medical practices, regardless of specialty, geography, or practice model. In addition to creating a schedule vacancy that can no longer be filled, no-shows contribute to gaps in care, office rework, patient bottlenecks, and more, including costing the healthcare industry $150 billion annually. 

In this best practices whitepaper, learn how top-notch communication systems paired with patient-centered best practices offer healthcare leaders solutions to their no-show problems that operate in the background and require minimal work from support staff.

Reimagining Nursing for the Future

Sponsored by
Vocera, now part of Stryker

In nursing today, we are facing a staffing shortage unlike any we have seen. We must acknowledge that the burnout nurses are experiencing is a work-related injury and the environment is the mechanism that delivers the injury.

Every nurse leader is looking for ways to help nurses through difficult and often traumatizing circumstances while reducing turnover and increasing staffing. Just as important as wellness initiatives are actual changes to how nurses work and deliver patient care.

Download the CNO report to learn more!

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